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8132F optical SFP not recognised after firmware upgrade

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Hi Dell Community,

I had a pair of PowerConnect 8132F switches running firmware 5.1.2.3. Around a week ago I wanted to connect a new server, so I plugged in a new SFP optical transceiver to switch 1 and went to enable it, but the management software crashed. I scheduled down time, reset the switch by disconnecting its power, and updated the system firmware to 6.2.1.6 following Dell's instructions. Seemed to go smoothly although there were somee console messages complaining about port configuration. The switch management pauses sometimes when I issue a command but it hasn't crashed yet. The real problem is that the new optical SFP doesn't work and neither does the one that was already connected and working previously. Most of the switch ports are connected with Twinax cable and they are working fine.

sw1#show fiber-ports optical-transceiver

No interface with a pluggable module that supports fiber diagnostics found.

The working ports are all connected with Dell Twinax Cable with SFP+ Connector, the optical ports are using Dell DP/N 0WTRD1 FTLX8571D3BCL-FC GP-10GSFP-1S 10GB SFP+ 850nm Transcivers.

The second switch, same model, same SFP transceivers but still on 5.1.2.3 firmware is working as expected.

sw2#show fiber-ports optical-transceiver

Output Input
Port Temp Voltage Current Power Power TX LOS
[C ] [Volt] [mA] [dBm] [dBm] Fault
-------- ---- ------- ------- ------- ------- ----- ---
Te1/0/19 46.5 3.356 7.9 -2.558 -2.094 No No
Te1/0/20 46.4 3.307 8.5 -2.350 -2.311 No No

I'm not sure what I should do next except perhaps go back to the older firmware? But I suspect switch 1 may have a fault that isn't firmware related.  Any advice?


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