Hello, I have tried and am struggling to find how we get support for our new Dell Infrastructure.
I have several issues and have posted some on here and tried to call about those we have Prosupport for. Is there a preferred route to take to report issues and get assistance? Or do I just report it as a faulty unit and ask for a replacement?
Latest issue has a few related messages on here for older switch models but no solutions.
I have seen a few similar on this latest firmware, but there is no explanation anywhere that I can find.
Problem is a N2048P switch in a stack of 5 (other 4 switches are N2048) errors in the logs but nothing I can see help online. Management seems to lock up. we have restored by rebooting the switch and causing the management to jump to a new switch.
<190> Oct 12 10:29:43 SWITCHNAME 2 DRIVER[ipMapForwarding]: broad_l2_std.c(3194) 110070 %% Failed to
get usp for mac_addr (DELL LOCAL MAC ADDRESS)
<189> Oct 12 10:29:43 SWITCHNAME DRIVER[ipMapForwarding]: broad_l2_std.c(7822) 110069 %% Invalid up
ort calculated from the BCM uport
bcmx_l2_addr->lport = 8000000. Uport not valid from
BCM driver.
Mac address above is local and associated with a local gateway IP for vlan 1and the management vlan on the switch/stack.
