We have a Dell 3324 with Dell Transceivers (1000BASE-SX SFP) that is not switching the g1 combo port from ComboC to ComboF when the transceiver is inserted. The RAM log files say the following "Port 1/g1 SFP module 1000BASE-SX FINISAR CORP. inserted" but when a "sh interface status" is entered from the console it always shows down. Doing a "no shutdown" on the interface does not change this either. I have also tried setting it from http interface and the same thing. I have tried several identical Dell transceivers and the same thing happens. I have also tried the g2 port. There is no ethernet cable connected to g1 however there is an uplink ethernet (copper) cable coming from a Dell 5524 switch to g2 on the Dell 3324. I have also reset the startup to factory defaults with not luck. I have the latest firmware on the switch "v.1.2.1.3" and I can confirm it loads by viewing the console during boot. I have searched the CLI documentation and there does not seem to be a way to force the transceiver up. Any idea what to do next?
Thanks