Dear Dell Support Team,
I'm searching for a solution for a high CPU utilisation on a PowerConnect 5548. (We have about 20 of this PC5548, but only one has this problem!).
The switch with that symptom is an edge device, just 5-6 end-user are connected. No servers, no uplinks to other switches.
All PC5548 in our enviroment are on the latest Firmware - 4.1.0.16!
The Icinga CPU monitoring example shows the following:
The CPU utilisation is always about 85 %, even at night when the office is empty!
When logging into the switch management (Telnet / HTTP) of our problematic device, the utilisation sink down immediately to the same ranges as all our other PC5548 switches (about 2-4 % CPU):
console# show cpu utilization
CPU utilization service is on.
CPU utilization
---------------
five seconds: 3%; one minute: 2%; five minutes: 4%
How can I enable the CPU counters for the device?
console# show cpu counters
CPU counters are Inactive
When executing the following command on a PC6248, i get the following CPU process table as shown in the following example:
6248#show process cpu
Memory Utilization Report
status bytes
------ ----------
free 24770496
alloc 189969376
CPU Utilization:
PID Name 5 Sec 1 Min 5 Min
---------------------------------------------------------
3372330 tNetTask 0.31% 0.16% 0.02%
355e810 ipnetd 0.15% 0.07% 0.01%
3570db0 tXbdService 0.00% 0.02% 0.01%
358bdf0 osapiTimer 1.11% 1.06% 1.24%
370b730 bcmL2X.0 0.31% 0.21% 0.30%
373a830 bcmCNTR.0 0.63% 0.32% 0.24%
37540c0 bcmTX 0.00% 0.02% 0.07%
3c98690 bcmL2X.1 0.47% 0.29% 0.18%
3caf4b0 bcmCNTR.1 0.15% 0.32% 0.40%
....
Is there a possibility to have the same statistics on the PC5548? I guess this would help to investigate the problems source...
Thank you very much,
KNKA