We recently upgraded our internet service through Comcast. When my computer is connected directly to the modem, and nothing else is connected to the modem, we get full-speed upload and download as advertised (30 down, 10 up). When the computer is connected to the modem via Ethernet cable through our Powerconnect 2724, the speed is generally greatly reduced, but only intermittently. The powerconnect is not a new device by any means. Questions that arise include:
- is the device working correctly?
- Do powerconnect switches wear out over time?
- Is there a way we should be managing the device?
The switch had been set to 'unmanaged mode' for all these years (warranty expired in 2009, so probably purchased in 2008). I have enabled the 'managed mode' in an effort to access the built-in software, check the firmware, etc. The managed mode light is on, but I have not been able to access the software through my browser using the default IP address (192.168.1.2).
Comcast's answer is that we should upgrade yet again. We don't need the higher speed, but they claim the upgrade would provide more 'bandwidth'. I prefer not to throw money at Comcast if there is a solution that involves managing the switch to handle the current bandwidth.
We have up to 12 devices connected at once, up to 6 connected through the switch via ethernet (computers accessing the internet and each other), and the remaining connected wirelessly to the modem/router (generally phones and a wireless printer).
I'm not a network guy. Any input/insight would be helpful.