Please help, advice required on firmware update
I've been updating our powerconnect switches to the latest firmware, however one switch is proving to be problematic.
We have a 6224 currently on f/w 2.2.0.3, which I am trying to update. I have followed the instructions in the PDF to update to 3.3.15.1 (I have also tried 3.3.2.3), however it constantly reboots.
I copy over the image (copy tftp) powercycle and update the bootcode with no issues. However when the new image loads and the cli prompt appears it just reboots. I have factory reset to clear the config files but the same issue occurs (it also reboots during the wizard). For info, I have also performed the same update procedure using the same image on our 6224F with no issues.
As I don't have an alternative switch to put in place at the moment, and this is one of our main switches, it is difficult to tackle during office hours. Luckily for now I can reload the switch to the original 2.2.0.3 image until I find a solution, and it works with no issues.
Please advise if anyone has also had similar issues or has any suggestions on a way forward.
I am reluctant to perform a format, as I am unsure that in doing so I would lose the working 2.2.0.3 image. Can anyone advise if the images, if any, would be cleared?
Thanks in advance